1. INBOUND CONDITION PHOTOGRAPHIC RECORDING (TRIAGE AUDIT)
• Upon the arrival of any 20ft/40ft ocean container or domestic pallet array at our
Brooklyn facility, our floor supervisors will execute an immediate photographic audit
BEFORE any manual handling, devanning, or de-stuffing commences.
• Melbourne Rapid Rework accepts ZERO liability for pre-existing transit damage,
collapsed floor-loaded cargo, moisture ingress sustained at sea, or factory
manufacturing defects. All structural anomalies detected will be reported directly
to the client via a digital Triage Report within 2 hours of container opening.2. AUSTRALIAN RETAIL PALLET STANDARDS (CHEP / LOSCAM COMPLIANCE)
• Outbound pallets destined for major distribution centres (Coles, Woolworths, ALDI,
Bunnings) must strictly satisfy domestic footprint and safety parameters.
• If inbound cargo arrives on non-compliant, broken, or sub-standard international
wooden pallets, Melbourne Rapid Rework will automatically execute a mandatory
re-palletisation service onto compliant Loscam/CHEP or exchange pallets. Standard
transfer and labour handling fees will apply and will be added to the final
commercial invoice.3. CLIENT-SUPPLIED LABELS & STICKER INTEGRITY WARRANTY
• As Melbourne Rapid Rework operates strictly as an application and manual execution
hub, the client guarantees that all supplied labels, barcodes, and technical
compliance overlays satisfy the exact digital scannability and legal requirements
of the ACCC and FSANZ.
• We accept no responsibility for project delays, glue failures, or subsequent retail
rejections arising from sub-standard materials, low-resolution printing, or
technical data errors present on the labels provided by the client or their
third-party printers.